Programs are increasingly requiring employer involvement. G*STARS provides an integrated CRM (customer relationship management) component for managing employer relationships, tracking activities and in-demand skills, fulfilling job orders and services, and measuring results.

Integrated Participant & Employer Tracking
Track employer contacts, activities, services, job fulfillment requests, and placements in the same system as program participants.

Skills Matching
Identify employers’ desired skills to train and recruit qualified candidates for in-demand jobs.

Job Placement and Wage Analysis
Analyze wage breakdowns and job openings vs. jobs filled data by month, industry segment, job type, employer, compensation type, staff user, and more.

Form / Field / Keyword Configuration Control
Set required fields, create user-defined fields, and configure forms’ layout, section labels, field labels, keywords, and help text using a drag-and-drop interface. Administrators can also configure security settings for different user roles.

Contacts and Activity Tracking
Manage employer contacts and day-to-day activities and outcomes to stay focused on employers’ needs.

Job Order Aging and Fulfillment Analysis
Determine how much time it takes to fill jobs in your community with graphical summary reports.

Advanced Reporting Capabilities
Demonstrate results to your funders and community with pre-built, parameterized reports,
export data in multiple file formats, or use the API to integrate with third-party systems.

Customizable Workflow / Business Rules
Apply business rules to fields and forms and create customizable, dynamic workflows. For example, users can trigger an alert message and prevent a form from being submitted if certain criteria on the form is not met.

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“Before we started using G*STARS, we knew we were doing work, but we didn't know how much work, where we were spending our time, and what areas we needed to concentrate more on.”
- Gerrit Wierda, System Administrator and Business Services Coordinator, Michigan Works! Great Lakes Bay Region