Self-Service Client Tracking

 

Self-Service Client Tracking

 

 

Customers Use Self-Service Computers To Swipe In For Identification and Services

With Self-Service computers, your customer can swipe in and select the services they are planning to use or agencies they plan to visit.

 

Track and Report All Services, Traffic, and Visits

Capture all of your service utilization, and unique vs. repeat traffic for each office and partner agency:

-Resource Room Services
-Classroom Attendance
-Disaster Assistance
-Mobile Units Services
-Job Fairs Activities
-Referrals
-One Stop Activities

 

Automate Your Tracking Process

No more manual tallying of tick marks or double entry from spreadsheets.

 

Reduce Your Support Staff Load

Self-Services customers "swipe in" for services with no staff involvement for data collection.

 

Build Your Own Customer Self-Service Screens Satisfaction Surveys

With Do-It-Yourself point, click, and type capability, you can also build your own kiosk screens for Self-Service, Self-Registration, or Attendance with no programming skills and no consulting costs.

 

Swipe Card Enabled

Issue “Membership Cards” to job seekers to "swipe in" for services.

 

Touch Screen Ready

Eliminate the need for mice and keyboards.

 

Create On Demand Reports and Data Exports

Access your data in real-time through an extensive set of standard reports, exports and ad hoc queries.