G*STARS Expansion Includes Business Services Unit Management Component
HUDSON, Wis.—Aug. 31, 2006—American Government Services (AGS), the leading provider of Self Service systems to One Stop Centers nationwide, today announced the expansion of the G*STARS Universal Customer Service Tracking System to include the much anticipated Business Services Unit Manager component. G*STARS v.5.13 provides the full CRM capabilities needed by One Stop and Economic Development staff to manage employer services activities such as relationships, job orders, referrals, and outcomes.
The development of the Business Services Unit component set was a response to AGS customer’s requests for an integrated One Stop operations solution, which includes tracking both their job seeker customers, as well as their employer outreach programs. G*STARS now provides, a comprehensive business solution for managing both the supply and demand in the employment and training public sector market, better positioning One Stop Centers to provide economic development leadership at the local, regional, and state levels.
About AGS
AGS is the leading national provider of performance management software for the employment, training and social services sectors, and the originator of Integrated Self Service and Case Management Data Tracking in the workforce industry.
About G*STARS
G*STARS is a cloud-based, commercial off-the-shelf (COTS) management information system that gives organizations a clear picture of their customers, services provided and outcomes in order to replicate pathways to success and more easily report to funders and key stakeholders. G*STARS is used to track and report on customer demographics, services, ITAs, training and support costs, and outcomes associated with helping people receive training and get jobs, as well as report on National Fund for Workforce Solutions, Recovery Act Pathways, Sector Projects, and literally millions of One Stop Customers. For more information about AGS Data Systems or G*STARS, please call (866) 403 - 3639.