G*STARS Expands Users in Northern Illinois
HUDSON, Wis.—Sept. 24, 2006—American Government Services (AGS) today announced that the Workforce Investment Board of Will County Illinois has selected the G*STARS Universal Customer Service Tracking System for their "One Stop Customer Tracking" system. G*STARS is a web-based subscription system used to manage customer traffic, services, referrals, and costs for Workforce and One Stop Centers across the United States and the US Virgin Islands.
G*STARS was selected by the Workforce Investment Board of Will County One Stop Committee because the system can be used for customer tracking and specialized reporting, customer referral tracking, and service-specific customer satisfaction survey information. Additionally, G*STARS data can be transferred into the Illinois Workforce Development System (IWDS), a case management provided by the state of Illinois.
One of the largest Local Workforce Areas in the state of Illinois, the mission of the Workforce Investment Board of Will County, working with private and public sector partners, is to successfully lead the creation and implementation of dynamic systems that meet the area's specific workforce needs. AGS is pleased to be working with the team at Will County, and are planning for a fall implementation to their Centers as well as their Mobile Unit.
About AGS
AGS is the leading national provider of performance management software for the employment, training and social services sectors, and the originator of Integrated Self Service and Case Management Data Tracking in the workforce industry.
About G*STARS
G*STARS is a cloud-based, commercial off-the-shelf (COTS) management information system that gives organizations a clear picture of their customers, services provided and outcomes in order to replicate pathways to success and more easily report to funders and key stakeholders. G*STARS is used to track and report on customer demographics, services, ITAs, training and support costs, and outcomes associated with helping people receive training and get jobs, as well as report on National Fund for Workforce Solutions, Recovery Act Pathways, Sector Projects, and literally millions of One Stop Customers. For more information about AGS Data Systems or G*STARS, please call (866) 403 - 3639.